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Services & Features
Using WebSurvey, you can conduct all types of surveys that require online data collection including:
- Online quantitative and qualitative surveys
- Online data collections
- Combination online and paper surveys.
As a complete online survey service that includes set up, hosting and reporting, there’s no application to learn or software to host.
To see WebSurvey in action, view our live demonstration.
WebSurvey features:
Flexible survey design – With capability for quantitative and qualitative questions, adaptive logic and answer variations, WebSurvey can create surveys that behave exactly the way you want.
WebSurvey allows you to badge online surveys with your own logos and brand. You have complete control over all survey content – from invitation and reminder emails, to your survey’s introductory text.
If required, surveys can also be completed concurrently on paper.
Secure and reliable survey hosting – We understand the importance of data security. WebSurvey is hosted in a secure Melbourne based co-location facility on high-end servers.
Encryption services and secure certificates are also available to safeguard your online survey.
Respondent profiles and email invitations – WebSurvey allows you to create individual respondent credentials with usernames and passwords, allowing users to ‘login’ to complete your survey.
Invitations introducing your survey to respondents can be sent via email, as can completion reminders following up those who haven’t responded before your survey’s close.
After your survey is complete, you can run it again in the future and compare your results.
Helpdesk support for your respondents – We provide you with a Support service throughout the survey period. In addition, we can also establish a helpdesk service for your respondents with a dedicated telephone support number and email address. This helpdesk can assist respondents with lost passwords, browser, network or other issues as required.
Results, analysis and bulk survey reporting – The results of your survey can be delivered in an agreed format. Typically, WebSurvey users receive results in CSV, Excel, HTML or SPSS.
If required, WebSurvey’s data experts can also analyse your survey’s results.
For large online surveys, bulk reports can automatically be prepared in Microsoft Office friendly formats. Bulk reports are usually one per individual respondent, but can also be aggregated across demographic groups as required. Additional charges may apply.
Cost-effective pricing – WebSurvey’s pricing is based on per-use model. Set up costs begin at $2200 +GST, with a usage fee of $1.50 +GST per respondent. Additional services may not be covered by these fees. Speak to us to obtain a quote.
Want more information on WebSurvey’s online survey creation, hosting and reporting services?
Read our Services & Features or Contact Us now on +61 3 9340 9001 or 1300 655 226 from anywhere in Australia.